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Frequently Asked Questions

What is your Shipping Policy?

Open edition prints are shipped UPS or USPS. Limited edition prints, original works and notecards are shipped FedEx or USPS within five business days of receipt of order. Where applicable, a tracking number will be provided. Please allow one to two weeks for delivery.

Please contact us for all international orders. Be sure to include your full name, full shipping address, phone number, and order details (title, size, media types, etc).

What is your Policy on Returns/Exchanges/Refunds? 

30-day, 100% Satisfaction Guaranteed. 

If an open edition print arrives damaged, it will be replaced by my print partner.

If you are dissatisfied with any print (open or limited edition) or any original for any other reason, please contact me to arrange for a replacement or refund.

Will I have to pay Sales Tax? 

If you live in the state of Wisconsin, yes. If you live in anywhere else, no. 

What is the difference between Open Edition Prints and Limited Edition Prints? 

An Open Edition print of a particular image is issued without an upper limit on the number of copies that may be produced now or into the future. They are typically less expensive than a Limited Edition print, making it perhaps more affordable for a collector interested in owning artwork, but perhaps just starting out or perhaps on a limited budget.

A Limited Edition print of a particular image is issued with an upper limit set at the start of production. In Shelley's world, these prints may be made in different sizes, but there will never be more produced than the edition size states. There may be a small number of artist proofs created in the color-matching process, but beyond this, once the edition is sold out, they are no longer produced. 

How can I keep up with your new work?

Please join my Spunky Newsline mailing list.

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

30-Day 100% Satisfaction Guarantee. If an open edition print arrives damaged, it will be replaced by my print partner. If you are dissatisfied with any print (open or limited edition) or an original for any other reason, please contact me to arrange for a replacement or refund.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

Quality and workmanship are very important to me. I use the finest artist grade materials in creating my original paintings, and all paintings are custom-framed by professionals. Likewise, archival grade media and pigment inks are used in creating my prints - both open and limited editions - and limited edition prints are numbered, titled and personally signed by me. Whether you purchase a painting or print, the work should be colorful and stable for generations.

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